IT Help Desk
Key Services
Multichannel Support
Remote Access
Software Support
Advanced Antivirus
Tracking Reports
Hardware and Software Inventory
IT Resource Monitoring
Advanced Backup
Price Table
We have the ideal monthly or annual plan for you. Choose yours:
- Basic
- $55,00
- $50,00
Per computer
- Schedule a Meeting!
- FEATURES:
- Support
- Email Support
- Response Time (up to 4 hours)
- Support for Windows and Office
- Protection
- Active Protection
- Security Score
- Antivirus and Antimalware (No local database)
- Device Control
- Management
- Remote Access
- Management Group
- Software & Hardware Inventory
- Patch Management
- HDD Health
- Script Execution
- AI-Based Monitoring
- Schedule a Meeting!
- MAIS POPULAR
- Intermediate
- $65,00
- $60,00
Per computer
- Schedule a Meeting!
- FEATURES:
- Everything from the Basic plan
- Support
- Chat Support
- Response Time (up to 2 hours)
- Support for additional 3 applications
- Protection
- Advanced Protection
- URL Filtering
- Antivirus and Antimalware (with local database)
- Exploit Prevention
- Schedule a Meeting!
- Advanced
- Upon Request
- Upon Request
Per computer
- Schedule a Meeting!
- FEATURES:
- Everything from the Intermediate plan
- Support
- Phone call Support
- Response Time (up to 1 hour)
- Support for all applications
- Protection
- Advanced EDR Protection
- Email Protection
- Anti-spam
- Anti-phishing
- Backup
- Cloud or Local Backup
- Forensic Backup
- Disaster Recovery Backup
- Digital Signature
- Digital Document Signatures
- DLP
- Prevenção de perda de dados
- Schedule a Meeting!
Planos e Preços
- Básico
- R$3,50
- R$3,00
Por maquina
- Agende uma demonstração!
- FEATURES:
- Cyber Protect
- CyberFit Score
- Proteção Ativa
- Antivirus e Antimalware (Sem base local)
- Controle de Dispositivo
- Gerenciamento
- Inventário de Hardware
- Remote Desktop
- Remote Assistance
- Grupo de gerenciamento
- *Plano de Gestão Centralizada
- Advanced Security
- Advanced Management
- Agende uma demonstração!
- * Implantação grátis em Maio.
- Intermediário
- R$9,00
- R$7,50
Por maquina
- Agende uma demonstração!
- FEATURES:
- Cyber Protect
- CyberFit Score
- Proteção Ativa
- Antivirus e Antimalware (Sem base local)
- Controle de Dispositivo
- Gerenciamento
- Inventário de Hardware
- Remote Desktop
- Remote Assistance
- Grupo de gerenciamento
- *Plano de Gestão Centralizada
- Advanced Security
- Antivirus e Antimalware (c/ base local)
- Filtro de URL
- Scaneamento forense de Backup
- *Smart Protection Plans
- *Exploit Prevention
- Advanced Management
- Agende uma demonstração!
- * Implantação grátis em Maio.
- Avançado
- R$22,00
- R$18,50
Por maquina
- Agende uma demonstração!
- FEATURES:
- Cyber Protect
- CyberFit Score
- Proteção Ativa
- Antivirus e Antimalware (Sem base local)
- Controle de Dispositivo
- Gerenciamento
- Inventário de Hardware
- Remote Desktop
- Remote Assistance
- Grupo de gerenciamento
- *Plano de Gestão Centralizada
- Advanced Security
- Antivirus e Antimalware (c/ base local)
- Filtro de URL
- Scaneamento forense de Backup
- *Smart Protection Plans
- *Exploit Prevention
- Advanced Management
- Gerenciamento de patches
- Saúde do HDD
- Inventário de Software
- *Aplicação de patches a toda prova
- *Cyber Scripting
- *Toolbox for MSP
- *AI based monitoring
- Instalação de Software
- Agende uma demonstração!
- * Implantação grátis em Maio.
See What Our Customers Are Saying
Robson Ribeiro
Administrative and Financial Manager & DPO
Casa Grande Hotel Resort & Spa
Aryson Pereira
IT Manager
Novametal Brasil S/A
Over 10 years of partnership, fair pricing, efficient and quick service, courtesy, and respect always present!
Reach out to our team and find out how we can assist you!
About us
We are a technology company specializing in strategic solutions. With over 20 years in the market, we have been assisting businesses of various sizes and industries, contributing to the success of their ventures.
Our mission is to transform our clients' management by focusing on their needs and results.
☑️ Strategic Vision
☑️ Data Intelligence
☑️ Process Automation
☑️ Informed Decision-Making
☑️ Enhanced Efficiency in Resource and Team Management.
Why an IT Help Desk?
A specialized IT Help Desk provides swift and efficient solutions for all technical issues, allowing your team to focus entirely on essential business activities. This enables your company to thrive, staying competitive and innovative in the market, without the hassle of managing technical challenges internally. Investing in an IT Help Desk means keeping your focus on what truly matters: the growth of Your Business.
Save Time and Reduce Costs
Eliminate expenses related to hiring and internal technical training. Gain time with a team that swiftly and expertly resolves technical issues.
Enhance Productivity
A dedicated service makes the company more agile and adaptable, enabling you to manage your IT resources more efficiently, freeing the company to focus on its core activities.
Focus on the Core of the Company
By concentrating on core activities, your company focuses solely on improving its operational efficiency, leaving the IT Help Desk to our team.
Reports and Metrics
Gain valuable insights into service performance through reports and metrics generated by the team, aiding informed decision-making.
Protection of Reputation and Brand
Having a strategic IT Help Desk service is essential to prevent interruptions and delays in responses that can negatively impact your end customers.
Security and Management
Access incident and performance management resources enabling early problem detection, detailed analysis, and continuous optimization.
Frequently Asked Questions
Our FAQ is regularly updated to ensure you have the latest information about our services. If you have any questions not answered here, please contact our technical support.
The benefits of having an IT Help Desk include improved productivity, cost reduction, swift resolution of IT issues, maintaining cybersecurity, and the ability to focus on the company's core business.
The IT Help Desk operates preventively and correctively, collecting support requests from users, categorizing them by urgency and impact level, and then assigning technicians to resolve them. It can provide support via phone, email, online chat, or in person.
The IT Help Desk can handle a wide range of problems, including hardware issues, software glitches, network configuration, cybersecurity concerns, access problems, and much more.
The operating hours of the IT Help Desk can vary depending on the contracted SLA plan, but many operate 24 hours a day, 7 days a week, to ensure that IT issues are resolved promptly, regardless of the time.
